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CUSTOMER STORIES & OUR BRANDS IN ACTION

Real Products.
Real Warehouse Work.

Spacebox Fulfilment supports ecommerce operations that need stock received, stored, prepared, picked, packed and returned through a clearer warehouse process.

These stories show how our Birmingham operation supports different products, order profiles and packing requirements.

Diamond Heaven appears as a customer story where publication is approved. Houszy and Direct Care show how we fulfil our own ecommerce brands from the same warehouse operation.

Inside The Operation

OVERVIEW
Fulfilment Across Different Product TypesCustomer Story• Diamond HeavenOur Brands In Action• Houszy• Direct Care
Areas Covered
• Stock Storage• Product Preparation• Pick & Pack• Packing & Presentation• Returns• Dispatch
Customer names, logos, figures and results are published only where permission and supporting evidence are available.
View By Story Type

3 operational stories

Diamond Heaven
Diamond Heaven Media
Services Used
Stock storagePick and packPacking & presentationDispatch supportReturns handling
CUSTOMER STORY · LUXURY GOODS

Diamond Heaven

Fulfilment support for a jewellery retailer where stock handling, order accuracy and customer-facing presentation need a carefully agreed warehouse process.

Operational Focus

Higher-value product handling

Account-specific packing rules

Clear stock and order processes

How We Fulfil Houszy
Houszy Media
Services Used
Warehouse storagePick and packSKU handlingUK dispatchReturns support
OUR BRAND · ECOMMERCE

How We Fulfil Houszy

Houszy is one of the ecommerce brands fulfilled through the Spacebox Birmingham operation, giving our team first-hand experience of managing product ranges, stock movement and everyday customer orders.

Operational Focus

Growing product catalogue

Multi-item orders

Connected stock and fulfilment workflow

How We Fulfil Direct Care
Direct Care Media
Services Used
Stock visibilityOrder processingPick and packUK dispatchReturns support
OUR BRAND · HEALTH & PERSONAL CARE

How We Fulfil Direct Care

Direct Care also moves through the Spacebox warehouse, giving the fulfilment team direct experience of regular order flow, broad product ranges and structured stock handling.

Operational Focus

Broad product range

Repeat order movement

Defined warehouse processes

SEE HOW YOUR OPERATION COULD FIT

Need A Fulfilment Setup
Built Around Your Stock?

Tell Spacebox about your products, SKU count, order volume, storage requirements, packing rules, returns and sales channels. The team will review what your operation needs from the Birmingham warehouse before recommending the most suitable fulfilment route.