The parcel is part
of the customer experience.
Customers may never see your warehouse.
They do see the parcel, product placement, protection, inserts and presentation when the order arrives.
Spacebox Fulfilment builds agreed packing and presentation requirements into the fulfilment process, from branded inserts and packing notes to product protection and courier-ready dispatch.
Order Packing Rules
PACKING CHECKNot Just Packed.
Prepared For The Customer.
A fulfilment order does not stop when the right SKU reaches the packing bench. Packaging, protection and presentation still shape how the product arrives. Spacebox turns agreed customer-facing requirements into warehouse instructions so packing does not rely on memory or last-minute decisions.
Brand Inserts
Thank-you cards, care notes, leaflets or promotional inserts added according to agreed order rules.
Packing Notes
Product-specific or account-level instructions followed during packing.
Gift & Promotional Packs
Selected products, campaigns or gift orders prepared according to the agreed presentation.
Product Protection
Products packed with suitable protection and handling instructions where agreed.
Build presentation into
the warehouse process.
Packing works better when materials, insert rules and presentation requirements are agreed before orders start moving. Spacebox can support repeatable packing standards using the materials and instructions approved for the account.
Branded Inserts
Thank-you cards, instructions, loyalty notes, printed messages or promotional material.
Branded Mailers
Approved postal bags, mailers or outer packaging where suitable for the product and courier route.
Product Wraps
Tissue, protective wrapping or inner presentation layers where agreed.
Campaign Inserts
Seasonal messages, launch cards or promotional material applied to selected orders.
Fashion Presentation
Clothing and soft goods folded, wrapped or bagged according to agreed requirements.
Bundle Presentation
Kits, multipacks and product sets arranged as one finished customer-facing order.
Presentation, protection
and placement.
Packing & Presentation can cover the smaller details that influence how an order arrives. From wrapping and inserts to product positioning and labels, Spacebox translates approved presentation requirements into practical warehouse instructions.
Approved packaging, insert placement and product-protection requirements agreed before fulfilment starts.
Clear rules create
more consistent packing.
Instructions become difficult to follow when they sit across emails, screenshots and individual staff knowledge. Spacebox keeps agreed packing requirements connected to the fulfilment account so the warehouse team knows what applies to each relevant order.
Define which card, leaflet or insert belongs with the relevant product or order type.
Fragile, premium, bundled or presentation-led stock follows the agreed handling process.
Promotional materials apply to selected products, channels, campaigns or agreed periods.
Repeat orders follow the same agreed presentation and packing instructions.
Missing materials, unclear instructions or product issues stay visible before the parcel moves on.
Add the handling steps
the product actually needs.
Some orders need more preparation than a standard pick-and-pack route. Spacebox can support additional presentation, protection, inserts, bundling and customer-facing packing requirements where they fit the agreed workflow.
Fragile & Higher-Care Products
Additional product checks, protection and packing instructions where suitable.
Fashion Presentation
Folding, wrapping, bagging and agreed insert placement for clothing and soft goods.
Product Labels
Barcode, product or stock labels applied according to supplied instructions.
Gift Set Assembly
Multi-product sets and promotional packs prepared according to the required build.
Customer Notes
Printed messages or supplied cards included with suitable orders.
Pack Checks
Additional checking steps available for selected workflows where agreed.
Returns Information
Return instructions, exchange forms or customer guidance added to agreed parcel types.
Flyers & Care Cards
Brand messages, product guides and promotional cards included with selected orders.
Make packing part of the brand experience.
Tell Spacebox how your products need to arrive, which materials you use and which orders need different presentation rules. We can review your branded packaging, inserts, product-protection requirements and packing instructions before building them into the fulfilment workflow.