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HOW SPACEBOX FULFILMENT WORKS

From Your Current Setup
To The First Dispatch.

Moving fulfilment into a warehouse starts with understanding the operation.

Products, SKUs, sales channels, packing rules, storage requirements, courier routes and returns all affect how stock and orders need to move.

Spacebox reviews those details before stock arrives, then sets up the Birmingham warehouse process around your products and order flow.

The goal is straightforward: stock arrives with a plan, orders follow clear instructions and exceptions have an agreed route.

Fit ReviewStock IntakeSKU SetupPick & PackReturns RouteAccount Support

Setup Review

First Checks

• Products and SKU data

• Sales channels

• Storage requirements

• Packing instructions

• Returns process

• Account contacts

Current StageSetup Review
Next StepWarehouse Plan
01 · Fit Review

Products, volumes and channels reviewed

02 · Stock Plan

SKU and storage requirements mapped

03 · Order Route

Sales-channel flow agreed

04 · Test Orders

Picking, packing and dispatch checked

05 · Go Live

Orders move through the agreed process

STAGE 01 · BEFORE STOCK MOVES

Start With The Work
Behind Each Order.

The first step is a practical review of what fulfilment needs to handle. A straightforward product range requires a different setup from bundles, fragile products, marketplace stock, branded packing, batch-controlled goods or return-heavy operations. Spacebox reviews the job before pricing and onboarding so both sides understand the products, volumes and warehouse work involved.

Initial Call

Start with what you sell, where you sell and what your current fulfilment setup looks like.

You Share

Product types, channels, volumes, current setup and main pressures.

Outcome: Initial fit review

Fulfilment Review

Spacebox considers storage, picking, packing, courier preparation and returns requirements.

We Review

SKU count, parcel profiles, storage needs, packing rules and returns processes.

Outcome: Recommended warehouse route

Quote & Setup Plan

Pricing reflects the work required rather than a generic fulfilment package.

Cost Drivers

Order volume, storage spaces, pick & pack types, product preps, and returns volume.

Outcome: Quote and onboarding steps
STAGE 02 · ONBOARDING BEFORE GO-LIVE

Ten Checks
Before Orders Move.

Onboarding turns your product and order information into practical warehouse instructions. Each part needs confirming before stock and customer orders enter the normal fulfilment workflow.

Step 01 · Product Data
You Provide

SKU list, names, barcodes, dimensions, variants and relevant information.

Spacebox Prepares

Product records for warehouse use.

Product information confirmed.
Step 02 · Sales Channels
You Provide

Store or marketplace details and the available order route.

Spacebox Prepares

Order flow for fulfilment.

Route confirmed before testing.
Step 03 · Stock Transfer
You Provide

Expected delivery, pallet or carton count and stock information.

Spacebox Prepares

Goods-in plan.

Receiving requirements confirmed.
Step 04 · Storage Setup
You Provide

Product handling, storage, bundle, batch or expiry details where relevant.

Spacebox Prepares

Warehouse storage route.

Suitable locations agreed.
Step 05 · Packing Rules
You Provide

Packaging, inserts, presentation, bundle and product-handling instructions.

Spacebox Prepares

Account packing rules.

Instructions approved.
Step 06 · Courier Route
You Provide

Delivery requirements, parcel information and relevant courier preferences.

Spacebox Prepares

Dispatch and handover process.

Courier route agreed.
Step 07 · Returns Route
You Provide

Condition rules, restock instructions and exception requirements.

Spacebox Prepares

Returns workflow.

Stock decisions agreed.
Step 08 · Test Orders
You Provide

Suitable example orders, including relevant bundles or variations.

Spacebox Prepares

A test through picking, packing and dispatch.

Workflow reviewed.
Step 09 · Go-Live Plan
You Provide

Target start point and any known launch requirements.

Spacebox Prepares

Warehouse readiness review.

Both sides confirm the setup.
Step 10 · Support & Reporting
You Provide

Account contacts and reporting requirements.

Spacebox Prepares

Communication and support route.

Contacts confirmed.
STAGE 03 · STOCK ARRIVAL

Goods-In Starts
With Knowing What Is Coming.

Stock intake works better when the warehouse has useful information before the delivery arrives. Spacebox checks inbound goods against the agreed stock details and moves accepted products into the planned warehouse locations. Unclear, damaged or mismatched stock can follow an exception route rather than entering fulfilment automatically.

Delivery Details

Cartons or pallets arrive against the available booking and stock information.

Goods-In Check

Stock is checked against the supplied quantities and receiving instructions.

SKU Match

Products, variants and available barcode information are reviewed.

Warehouse Location

Accepted stock moves into the agreed storage position.

Exceptions

Damaged goods, missing labels or quantity issues move to review.

Ready For Testing

Suitable stock becomes available for the agreed test-order process.

STAGE 04 · TEST BEFORE GO-LIVE

Check The Route
Before Volume Builds.

Test orders help confirm how products move from order release through picking, packing and courier preparation. Testing can also reveal unclear SKU data, packing assumptions, bundle instructions or exception routes before normal order volume begins.

Test 01

Order Release

Confirm which orders enter fulfilment and which remain on hold.

Test 02

Product Pick

Check SKU, variation, quantity and product match.

Test 03

Packing Rules

Review packaging, inserts, bundles and product-specific instructions.

Test 04

Courier Preparation

Check labels, parcel details and agreed courier workflow.

Test 05

Exceptions

Review examples such as stock mismatches, missing data or held orders.

Test 06

Returns

Confirm return checking, stock routing and account instructions.

SETUP TIME DEPENDS ON THE OPERATION

Some Moves Need
More Preparation Than Others.

There is no universal setup timeline. A simple ecommerce setup with clean product data may require less preparation than a multi-channel operation with bundles, branded packaging, batch rules, returns or stock moving from another 3PL. Timing depends on how quickly the information, stock and testing requirements come together.

SetupMain Dependencies
Simple ecommerceProduct data, stock readiness and packing rules
Multi-channelChannel setup, order route and testing
Product prep or branded packingInstructions, materials and sample approval
Moving from another 3PLStock transfer, data matching and handover
STAGE 05 · FIRST DISPATCH

Real Orders Start
Through The Agreed Route.

Once stock, account instructions and test orders are ready, customer orders can enter the normal fulfilment workflow. Early orders help confirm the setup in day-to-day use and highlight anything that needs adjusting.

Orders Enter Fulfilment

Suitable orders move into the warehouse queue.

Products Are Picked

The required SKU, variation and quantity are selected.

Orders Are Packed

Packing follows the agreed account requirements.

Parcels Are Prepared

Completed orders move towards the agreed courier handover.

Dispatch Information

Available dispatch information follows the account setup.

Exceptions Are Reviewed

Issues are recorded and routed to the relevant account contact.

STAGE 06 · DAY-TO-DAY FULFILMENT

A Repeatable Warehouse Route
For Stock And Orders.

After go-live, fulfilment becomes an ongoing warehouse process. Orders, inventory movement, returns and account questions follow the rules agreed during onboarding. The aim is not unnecessary complexity. It is a clear route for the work that happens every day.

Daily Flow Card

Pick, Pack & Dispatch

Orders move through the warehouse according to the account setup.

Daily Activity

• Order review, product picking and SKU checks.

• Packing, courier preparation, and exception handling.

View Direct-to-Customer Fulfilment →
Stock Card

Stock Visibility

Warehouse movement and stock questions follow the available account records.

Activity Can Include

• Stock checks and receipt details.

• Returns review, exceptions and query mapping.

View Stock Visibility →
WHO THIS PROCESS SUITS

Is Spacebox The Right Fulfilment Fit?

A successful fulfilment move needs enough product and operational information to build a workable warehouse process.

Good Fit

  • Ecommerce brands with repeat orders
  • Shopify, WooCommerce, TikTok Shop, Amazon, eBay and DTC sellers
  • Brands needing storage and pick-and-pack support
  • Businesses with usable SKU and product information
  • Sellers moving from in-house fulfilment or another provider
  • Brands looking for a Birmingham fulfilment operation

Needs Review

  • !Products requiring specialist or regulated storage
  • !Hazardous or temperature-controlled goods
  • !Businesses without usable product information
  • !Unsupported platform or integration requirements
  • !Products outside the agreed handling scope
  • !Operations requiring unsupported service guarantees
PREPARE BEFORE YOUR FIRST CALL

Fulfilment Setup Checklist.

Having the right information ready makes the first conversation more useful. Prepare your product data, stock details, sales channels, packing requirements, returns rules and account contacts before onboarding begins.

Checklist

• Product and SKU data

• Stock transfer information

• Sales channels

• Packing instructions

• Returns rules

• Testing requirements

• Account contacts

View Onboarding Checklist →
COMMON QUESTIONS

How Fulfilment Works FAQ

START YOUR FULFILMENT MOVE

Ready To Plan
How Your Orders Move?

Tell Spacebox what you sell, how many SKUs you hold, where orders come from and what you currently manage in-house. We will review the operation and explain what needs to happen before stock moves into the Birmingham warehouse.