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RETURNS BUILT INTO YOUR FULFILMENT OPERATION

Returned stock needs —
a clear next step.

A return does not end when the parcel reaches the warehouse. The product still needs identifying, checking and routing before anyone knows what happens next.

Spacebox Fulfilment handles returns alongside your wider fulfilment operation from Birmingham. Returned items are checked against agreed rules, with suitable stock moved towards restocking while damaged, incomplete or unclear items stay separate for review.

Get a clearer view of what came back, what condition it is in and where it goes next.

Returns Review Desk

STATUS

Returned parcels received, checked and routed by the Spacebox warehouse team.

Order or SKU matched where data is available
Condition checked against agreed account rules
Restock, repack, hold or quarantine route recorded
Photo notes available where agreed

Need returns handled with your fulfilment?

Keep returned stock connected to the same Birmingham operation that stores and fulfils your products. Spacebox can receive, check and route returns according to your agreed stock and resale rules.

RETURNS DETAILS

Returns that move
somewhere useful.

01

Check & Record

Returned products are matched and checked against your agreed rules, including product condition, packaging, labels, seals and any relevant components.

02

Restock Or Route

Products that meet your resale rules can move back towards available stock. Items needing repacking, review or quarantine stay on a separate route.

03

Clearer Return Status

Keep a cleaner record of what came back, what condition was found and whether the item was restocked, held, repacked or moved for review.

GET RETURNS UNDER CONTROL

Give returned stock a clear route back.

Tell Spacebox how your returns work today, what products you sell and which checks matter before stock becomes available again. We will review your return volume, condition rules and stock-routing requirements, then agree a practical workflow for your fulfilment account.